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I apologize that I was unable to send you the video you requested. I realize how annoying this can be. I pride myself in producing top-of-the-line, high-quality content. As a result of my attention to detail, making a custom video currently requires a few hours. Rest assured that I am actively working on a solution to reduce wait time. I would love the opportunity to show you the high-quality standards I maintain by sending you a video at a discounted rate. Thank you for your feedback, there is always room for improvement. :) Best, Jack